Question 1

What kind of products can we sell on Klook?

Accepted Answer

Currently, you can sell any products or services in the following categories:

- Things to do: Various types of tours (bus Tours, walking tours, private Tours, etc.), cruises, costume rentals, indoor/outdoor activities, spas, massages, attractions, theme parks, and seasonal leisurely activities
- Private transfers: Private transfers to airports, railway stations, attractions, docks, harbors, between cities, etc., and car rental with driver (chauffeur services/ chartered services that include a driver)
- Hotels: Properties including hotels, B&Bs, serviced apartments
- Events: Events including concerts, exhibitions, shows, festivals, marathons, flea markets, etc.
- If your products or services fall outside of these categories, such as car rentals, WiFi devices, SIM cards, food and dining, or public transportation tickets, please fill out and submit this form.
Please make sure you select the correct category before filling in your information to avoid any delays.

Question 2

How can I become a merchant of Klook?

Accepted Answer

Currently, there are two different processes:

1. Online registration: For partners who'd like to sell for "Things to do," "Transfer services", "Hotels", and "Events" categories. Simply fill in the required information and agree to the standard terms and conditions. Our team will review your application within 3-7 working days. Once approved, you will be able to manage your activities and bookings on our Merchant Portal.
2. Form submission: For partners who want to sell products or services in other categories not mentioned above. You can fill out and submit this form. By reviewing your application, our team will determine if your business aligns with our policies, and then contact you if a follow-up is needed. Please make sure you select the correct category before filling in your information to avoid any delays.

Question 3

What should I do if I encounter problems during registration?

Accepted Answer

If you encounter any problems such as system errors during registration, please don't hesitate to email us at merchant@klook.com. Our support team will assist you.